Real Business Results
How Businesses Use Bolti AI
Automate Customer Interactions & Drive ROI with AI Voice Agents
Multi-Specialty Hospital
All Enquiry & Patient Calls Fully Automated
Multi-Specialty Hospital (OPD + Diagnostics) handling 100–150 calls/day
Challenges
- •Missed patient calls during peak OPD hours
- •Front-desk staff overloaded
- •Long waiting time for appointment booking
- •Doctors' schedules frequently mismanaged
Bolti AI Solution
- Appointment booking & rescheduling
- Doctor availability checks
- Lab report status queries
- OPD timings & FAQs
- Calls routed to humans only for emergencies
Automation Impact
24×7 automated call handlingSmart scheduling synced with doctors' calendarsZero missed calls during peak hours
ROI & Savings
65% reduction in front-desk workload
30% more appointment bookings
Saved 2 FTE reception cost
Improved patient satisfaction
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