AI Distributor Assistant for FMCG Brands

FMCG brands now handle 70%+ of distributor order and stock-status calls with AI — especially in tier-2/3 markets where regional languages matter. Bolti is a personal assistant for every distributor, one call away, around the clock.

Why FMCG Brands Choose Voice AI

70%+

Distributor Calls Handled Without a Human

Order placement, stock enquiries and delivery status — the most common distributor calls get fully automated. Your sales team stops playing phone tag and focuses on exceptions and growth accounts.

Call Type Mix
Last 30 days, across 1,240 distributors
Automated
Order placement78%
Stock availability72%
Delivery status81%
Smart Human Handoff
Only edge cases routed to the sales team
10+

Regional Languages for Tier-2/3 Markets

Hindi, Marathi, Tamil, Telugu, Bengali and more. The AI speaks like the distributor does — local pronunciation, local SKU names, and code-mixed English where needed. No training or scripts to maintain.

Languages Enabled
हिंदी Hindiमराठी Marathiதமிழ் Tamilతెలుగు Teluguবাংলা Bengaliગુજરાતી Gujaratiಕನ್ನಡ KannadaEnglish
Live Transcript — MarathiAuto-detected
Distributor: नमस्कार, मला Parle-G 100gm चे 20 बॉक्स पाहिजेत.
Bolti: नक्की, 20 बॉक्स Parle-G 100gm उपलब्ध आहेत. उद्या सकाळी delivery करू का?
Distributor: हो, चालेल. आणि Monaco biscuits चा stock आहे का?
24/7

A Personal Assistant for Every Distributor

Bolti remembers each distributor's past orders, preferred SKUs, pending dispatches and delivery schedules. One call away — any time of day — so distributors never wait on a sales rep to hear back.

SK
Shree Krishna Traders
Nashik, Maharashtra · Distributor since 2021
On call · Marathi
Bolti remembers
Context pulled live from your CRM
Last order12 Apr · ₹48,200
Pending dispatch2 boxes · ETA tomorrow
Usual SKUsParle-G, Monaco, KrackJack
1-click

CRM-to-Delivery, Fully Connected

Push distributor data in via webhook, let Bolti take the order, then fan it back out — order logged in your CRM, delivery scheduled, dispatch payload sent to your logistics provider. No spreadsheets, no double-entry.

Inbound Webhook
Distributor & SKU sync from your CRM
POST /webhooks/distributors
{ "id": "DIST-4821", "name": "Shree Krishna",
"phone": "+91-98xxxxxx21", "lang": "mr" }
After the Call
Bolti fans out the result to every system automatically.
Order logged to CRMHubSpot, Salesforce, Kylas
Delivery slot scheduledAuto-routed
Dispatch payload pushedDelivery partner API
Automated Workflow

How It Works

Six automated steps from CRM sync to delivery on the ground

Step 1

CRM Webhook Sync

Push distributor profiles, SKU catalog and live stock levels into Bolti via webhook from your CRM. One-time setup, always up to date.

WebhookHubSpotSalesforceKylas
Step 2

Incoming & Outgoing Calls

Distributors call in any time to place orders or check status. The AI also runs outbound campaigns — reorder reminders, new launches, stock alerts.

PlivoBolti AI
Step 3

Order Capture & Stock Check

Bolti recognizes the distributor, recalls past orders and takes new orders SKU by SKU. Live stock checks happen in-conversation so there are no false promises.

Bolti AI
Step 4

Multilingual Voice Conversation

Natural conversational voice AI built for tier-2/3 markets. Listen to a real sample call in Hindi and Marathi below.

Bolti AI
Step 5

CRM Update & Delivery Scheduling

Order is logged back into your CRM, a delivery slot is scheduled, and dispatch data is pushed to your delivery provider — all without a human in the loop.

WebhookHubSpotGoogle Sheets
Step 6

Delivery Status on Demand

Distributors call anytime to check order and delivery status. Bolti remembers every interaction and reads back the latest dispatch ETA in their language.

Bolti AI

Ready to Put Your Distributor Network on Autopilot?

You only pay for connected calls with your distributors

Get StartedNeed more customizations? Contact us